FAQs

FAQs

Where is our Jewellery made?

All our Jewellery is manufactured in India.

How much does it cost me to have a RATNNA SANGAM product delivered to my home?

RATNNA SANGAM provides free shipping on all items within India.

What is the estimated delivery time?

For orders within India, our delivery date depends on the product selected, payments terms and as well as the shipping address provided by you.

Custom order estimated delivery time?

'Made to Order' takes us 15 to 21 business days to safely deliver these Jewellery pieces to you. This includes the time taken to individually handcraft each product and ship it to your delivery address.

How safe is my product?

Our jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. The Jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services for orders within India. Please do not accept any package that has been tampered with.

Does RATNNA SANGAM deliver internationally?

Depends on the goods, our Customer Support team will help you.

If you can't find the piece that you wanted on the our site anymore. Can I still order it?

It might so happen that we discontinue certain pieces or relocate it to some other page. However, we will try our best and make it available for you. Contact RATNNA SANGAM Customer Support team.

What is your Money Back Policy?

Our 14-day Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a full refund or exchange within 14 days of the date of return of goods. On condition that We will inspect all the goods we can only accept our product without any usage, damage or alterations, custom engraving, in its original condition and with the certification.

This is, however, applicable for orders within India only.

For International Orders

No return of goods sold and shipped outside India.

In case you have any more queries feel free to contact us on email@ratnnasangam.com